Help Center
Everything you need to know about your Nude Project experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within Europe and 7-10 business days for international orders. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please use our online portal to initiate a return request.
How do I know which size to choose?
Since many of our pieces feature a signature oversized fit, we recommend checking the specific size guide located on each product page. If you are between sizes, we suggest sizing down for a more tailored look or staying true to size for the intended aesthetic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and localized options like Klarna for buy-now-pay-later convenience.
Are your products sustainably made?
We are committed to quality and longevity. Most of our garments are produced in Portugal using high-quality cotton and ethical manufacturing processes to ensure your pieces last for seasons to come.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders almost immediately. If you need to make a change, please contact our support team within 1 hour of purchase, and we will do our best to assist you before the order is dispatched.
